CallGroup has improved my work-life balance by eliminating misdirected phone calls from consulting physicians and nursing staff when off call.
Dr. Jessica Singh
I used to get calls from the floor all the time as it was hard for the nurses to know who was on-call and when. Now, they all call one number and it ALWAYS goes to the correct person. My family is also very happy that when I finish on-call, I am not worried about being called in the middle of the night when someone else is actually on-call.
Dr. Isabel Li
Our medical group has used the services of CallGroup for years after experiencing many dropped calls, nonfunctional phone lines and poor customer service from other companies. We had a seamless transition to CallGroup and Shamus and his team have been highly dedicated to ensuring our day-to-day phone lines and call schedules run smoothly and efficiently for communication with patients. The system is very user-friendly and the company responds quickly when requesting support or to answer questions. Our telecommunication headache has completely resolved since switching to CallGroup. I highly recommend their service.
Dr. Katerina Spacek